
HELPING ORGANISATIONS TRANSLATE & ACTIVATE WHAT
THEIR STRATEGY NEEDS FROM THEIR CULTURE
I help organisations translate & activate what their strategy needs from their culture.
Because a strategy only works if the organisation & its people are able to deliver it.
That might mean you’re:
→ Growing & need to articulate what makes you distinctive, without losing what made you successful in the first place.
→ Launching a new strategy & need to translate it into the culture, leadership & employee experience required to deliver it.
→ Struggling to attract or retain the right talent & need a clearer, more distinctive employee proposition.
→ Going through transformation, M&A or leadership change & need your culture to evolve with the organisation.
→ Feeling that your culture, brand or employee experience no longer reflects where the organisation is heading.
I help make the connection between strategy → culture → experience.
This means creating greater clarity & alignment between who you are, what you stand for & what your strategy needs from your people. Then translating that into the things that shape everyday reality – leadership, behaviours, ways of working, employee experience & the moments that matter.
The work might involve purpose, values, organisational identity, People Promise / EVP, culture, leadership or employer brand. But these are the levers, not the end goal. The right approach depends on what you're trying to achieve, what you've already got & what's actually happening in the organisation.
I'm sceptical of corporate theatre: activity that looks like progress, but doesn't materially change the experience of working in an organisation. I don't believe in adding complexity for the sake of it, copying what everyone else is doing or creating things that look good on paper.
Less corporate theatre. More reality.
The result is something clear, meaningful & distinctive that people can actually recognise & experience – & that helps the organisation deliver its strategy.
I specialise in creating clarity & alignment between who you are, what you stand for & how people experience your organisation.
That means I help you to:

CODIFY YOUR
DNA
Get clear on what makes you special to set direction & stand out from the crowd.
I help you define & activate why your company exists (your Purpose), where you’re headed (your Vision) & how you do things (your Values & Behaviours).

AMPLIFY YOUR
BRAND
Create a compelling Employer Brand to attract the right talent for you.
I help you translate your DNA & culture into what you stand for as an employer (i.e. the promise you make to your people), aligning it with your customer promise.

ENERGISE YOUR CULTURE
Embed your DNA in your Employee Experience to retain the best talent.
I support you to ensure your People Promise (i.e. your Employee Value Proposition) is brought to life through the day-to-day experiences at each step of the employee journey.
All of which accelerates your ability to achieve your company’s ambitions.

DIFFERENTIATING THROUGH YOUR DNA
An organisation with a clear understanding of who it is & what it stands for (i.e. its DNA) – & truly lives by that – is more likely to achieve long-term success.
Fully leveraging what differentiates you as a business enables you to stand out from the crowd.
It’s invaluable for attracting & retaining the right talent, shaping your customer experience, driving innovation & guiding your commercial strategy.
It inspires greater levels of loyalty & advocacy from your employees &, in turn, from your customers.
In short, staying true to your DNA delivers for your bottom line.
SOME OF THE BRANDS I'VE WORKED WITH















WHAT OTHERS HAVE SAID

“I had the great pleasure of working with Amy for several years at Virgin. She is one of those rare individuals who is a brilliant systems thinker, yet she can also get into the practical nuts and bolts to make something happen. A strong bridge between the “dream” and the operational reality.
She faced a tough challenge at Virgin Group with 25+ businesses across 15 industries, yet again and again she built strong relationships with all levels of leaders and helped them on their journey to become great places to work. Her collaborative approach and deep commitment to humanity in the workplace is an inspiration and a refreshing approach for any company.”
Jean Olewang, CEO of Virgin Unite

"I enjoyed working with Amy. She was a great thought partner and valued confidante for Côte’s Exec team during a period of immense change and challenge. She helped us with balance, constructive challenge and an ability to deliver messages clearly and articulately.
Amy is a strategic thinker who is at her best when she’s getting creative on brand challenges, and able to use her real skill, creating simplicity on the other side of complexity."
Jane Holbrook, Executive Chair of Côte Restaurants

"Amy worked with us over a period of several months and quickly felt like an extension of our team. She brought great curiosity to help us navigate a complex landscape and her highly collaborative approach was essential for an organisation of our size.
She established close working relationships with a number of key stakeholders across the business to ensure strong alignment with other initiatives, specifically with Customer Experience and our adoption of Design Thinking methodology.
On a more personal note, I appreciated her objectivity and candid communication in keeping me updated on progress."
Amanda Cusdin, Chief People Officer at Sage
